If you need to change the payment method linked to your Storydoc subscription, follow these steps:
Request the Update Link
Contact Storydoc support and let them know you want to update your payment details.
Receive the Secure Link
Support will send you a secure billing update link from our billing provider.
Open the Link
Click the link provided in the email.
Make sure you’re logged in with the same email you use for your Storydoc account.
Enter New Card Details
Fill in your new credit card information.
Review the details carefully before confirming.
Save Changes
Click Update or Save to apply the changes.
Additional Notes
If you have multiple workspaces, ensure you update the payment method for the correct one.
If you don’t receive the link, check your spam folder or request it again from support.