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How to Get a New Activation Link

When you share your first Storydoc, we’ll send an activation email to confirm your account. You’ll need to click the link in that email to activate your account before your story goes live.

Jack avatar
Written by Jack
Updated over 3 weeks ago

What to Do if You Didn’t Receive the Activation Email

  1. Check your inbox, including the spam or promotions folder.

  2. Make sure you’re looking in the email account you used to sign up for Storydoc.

  3. If you still can’t find the activation email, please contact our support team. We’ll send you a new activation link and help you get started.

Additional Notes

  • The activation link is only required the first time you share a story.

  • Once your account is activated, you won’t need to repeat this step again.

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